Testimonials

Browse what my clients have to say about me.

Seller

You have the ideal person in your corner with Frann as your realtor! I met Frann when she was the seller's agent for a property we bought in Boston. She later agreed to work with us when we were ready to sell our old place in Beacon Hill. Frann is thorough, organized, and thoughtful! She is careful to explain the process to you and keep you updated along the way! At our first meeting, she gave us her researched insights on the property data and the options we had if we worked with her (which was an obvious yes). It was a unique property to sell, and Frann kept on it to find the right buyer with the finances lined up at a strange time in the market. Her diligence and creativity make all the difference - from touches to get the place ready to sell to holding open houses and contacting her network and continuing to show the place to interested parties! She cares about doing quality work and…

You have the ideal person in your corner with Frann as your realtor! I met Frann when she was the seller's agent for a property we bought in Boston. She later agreed to work with us when we were ready to sell our old place in Beacon Hill. Frann is thorough, organized, and thoughtful! She is careful to explain the process to you and keep you updated along the way! At our first meeting, she gave us her researched insights on the property data and the options we had if we worked with her (which was an obvious yes). It was a unique property to sell, and Frann kept on it to find the right buyer with the finances lined up at a strange time in the market. Her diligence and creativity make all the difference - from touches to get the place ready to sell to holding open houses and contacting her network and continuing to show the place to interested parties! She cares about doing quality work and has the temperament, expertise, and intelligence of someone who you can trust to guide you through these big life decisions and know that she has everything covered! Frann is simply the best and if you are looking for a real estate agent in the Boston area - you have an expert you can trust!

Buyer

I would recommend Frann to anyone looking to buy or sell a home – any price point, in the city or the suburbs, recent college grads to empty nesters, Frann can work with everyone. It starts from the minute you begin working with her. At our very first meeting, Frann sat down with us to preview the markets in which we were looking, historical pricing trends, neighborhood statistics, and other market considerations. Frann clearly had done her homework and she impressed us with the efforts that she had already put into the process on our behalf, making us feel as though we were not “just another client.” Frann’s many years of experience in the real estate community are evident from the first moment of working with her. As you begin narrowing down your search and selecting properties to visit, Frann works with you to set up appointments and sometimes she’s able to get you into a place even b…

I would recommend Frann to anyone looking to buy or sell a home – any price point, in the city or the suburbs, recent college grads to empty nesters, Frann can work with everyone. It starts from the minute you begin working with her. At our very first meeting, Frann sat down with us to preview the markets in which we were looking, historical pricing trends, neighborhood statistics, and other market considerations. Frann clearly had done her homework and she impressed us with the efforts that she had already put into the process on our behalf, making us feel as though we were not “just another client.” Frann’s many years of experience in the real estate community are evident from the first moment of working with her. As you begin narrowing down your search and selecting properties to visit, Frann works with you to set up appointments and sometimes she’s able to get you into a place even before a scheduled open house! Frann made visiting homes an easy, convenient, and enjoyable experience. I work in downtown Boston and Frann would pick me up at my office, drive to the property, park, visit and drive me back to the office while giving an honest and candid assessment of the homes we had just visited. These “drive-thru” visits were accomplished in under an hour and we probably visited over 50 properties during our search. Once selecting a property on which to make an offer, Frann kicks in her negotiating skills and really becomes an advocate for her client. She knew exactly how far we were willing to budge on our initial offer and at no time did Frann ever pressure us to move beyond this limit. Frann’s motto really is “no pressure” – she means it. If the negotiations get beyond the point of value for her client, she’ll tell you. She is concerned only with her clients’ best interests, not her own. Frann is also incredibly available and accessible. I could email Frann late at night with some thoughts or questions — not expecting to hear back from her until the following morning — and within minutes my phone would ring with Frann on the line ready to discuss my email. One time we spent over an hour on the phone (and the call started at midnight) discussing whether to make an offer on a property and where to start the bidding. Frann was talking to me as if it was the middle of the day! I never felt rushed by Frann to make a decision. We looked for properties together for over a year and I never felt as though Frann wanted me to make a decision so that she could move on to a new client. When we got close to making a decision, Frann made sure to give us time and space to make up our minds on whether to proceed. From the first day we met to the day of closing, I felt like Frann had our best interests in mind. She was patient, a good listener, extremely helpful and knowledgeable, and just a joy to work with. We love our place and we are grateful for Frann’s assistance in finding us our new home.

Buyer & Seller

Frann was a pleasure to work with as a REALTOR as she aided my wife and me in both the sale and purchase of a condo with the closings scheduled exactly one week from one another. She was extremely helpful and organized quarterbacking the process from start to finish. In regards to the purchase, Frann always made time available to view a property both setting up private viewings and spending hours together on a weekend hitting numerous open houses. We were very fortunate that we were able to secure a property very early on in our search and we did not have to endure the heartbreak of losing out on multiple offers. Frann helped make this possible by offering very honest feedback after seeing a property and advising whether or not she thought the property was priced aggressively or positioned to field a bidding war. She gave us her honest advice on whether or not she felt an offer we were c…

Frann was a pleasure to work with as a REALTOR as she aided my wife and me in both the sale and purchase of a condo with the closings scheduled exactly one week from one another. She was extremely helpful and organized quarterbacking the process from start to finish. In regards to the purchase, Frann always made time available to view a property both setting up private viewings and spending hours together on a weekend hitting numerous open houses. We were very fortunate that we were able to secure a property very early on in our search and we did not have to endure the heartbreak of losing out on multiple offers. Frann helped make this possible by offering very honest feedback after seeing a property and advising whether or not she thought the property was priced aggressively or positioned to field a bidding war. She gave us her honest advice on whether or not she felt an offer we were considering was a strong offer, however, she never tried to force our hand and we never felt any pressure from her to do anything out of our comfort zone. After getting the property under the agreement her recommendations of third-party vendors were excellent as I used her suggestions for the home inspector and insurance agent. In regards to the sale, Frann was very thorough with the process of due diligence providing multiple rounds of market comps in an effort to strategically determine a listing price. We even spent a full day together viewing open houses to understand the current market and effectively price the unit. Her suggestions for prepping the condo for sale were spot on as painting the unit gave it a completely new feel and definitely made it show exponentially better. Her photographer and marketing materials were extremely professional and classy. She hosted three open houses for the sale and got my unit under agreement in less than a week. She truly streamlined the entire process. Aside from her knowledge and expertise she also truly understands the human emotions involved in the process. Buying a condo in a competitive market can be extremely stressful and selling can be very nerve-racking as well. Frann was always willing to listen, regardless of the time of the day. Her advice was always extremely genuine and we never felt any pressure from her to do anything that was out of our comfort zone. Talking with Frann as we were waiting for a response from an offer for the purchase or as we were fielding offers for our sale was very reassuring and calming. Frann truly cares about her clients and wants to see them happy. We had a wonderful experience with Frann and would recommend her to anyone.

Buyer

Frann Bilus is an amazing REALTOR. She knows the ins and outs of the market and keeps a very current pulse on the recently available properties. Frann truly listened to what I was looking for and respected that (and my budget) when scheduling viewings. She is honest about listings and has a great eye for seeing the potential in each place. Looking for a property to buy can be very stressful and can take time to find the place that is right for you. Frann understands all of that. She remained patient and was a calming presence for me, never making me feel pressured to make a decision before I was ready to. When I was ready to make an offer, Frann promoted it to the seller who had several other offers at a similar price range. She continued to be a great help throughout the process, including her understanding of all the legal documents involved. Frann even checked in with me after I moved…

Frann Bilus is an amazing REALTOR. She knows the ins and outs of the market and keeps a very current pulse on the recently available properties. Frann truly listened to what I was looking for and respected that (and my budget) when scheduling viewings. She is honest about listings and has a great eye for seeing the potential in each place. Looking for a property to buy can be very stressful and can take time to find the place that is right for you. Frann understands all of that. She remained patient and was a calming presence for me, never making me feel pressured to make a decision before I was ready to. When I was ready to make an offer, Frann promoted it to the seller who had several other offers at a similar price range. She continued to be a great help throughout the process, including her understanding of all the legal documents involved. Frann even checked in with me after I moved into my new place as she is genuinely invested in helping her clients not only finding a condo/house but in finding a home. Frann truly goes above and beyond for her clients and anyone that chooses her for their broker is very fortunate.

Buyer

She is simply the best! I do live abroad. Since I had lived on Beacon Hill years ago, I have asked Frann for help in buying apartments on Beacon Hill. In the mean, I have bought three apartments through Frann. Buying an Apartment, not being present, would have been impossible, without having someone present like her. She is looking through all present offers, visits them, makes pictures, and sends those with her suggestions, what the pitfalls are and what we need to offer. She has always been right down to the point. She helps to get an inspection, a lawyer, and so on. She is always available, always friendly and even the most stupid questions from my side, she does not mind. Even, if she already did put in significant amounts of work and I did not make an offer, after all, she never tried to convince me. But the most important thing is she is absolutely honest and trustworthy. Not once …

She is simply the best! I do live abroad. Since I had lived on Beacon Hill years ago, I have asked Frann for help in buying apartments on Beacon Hill. In the mean, I have bought three apartments through Frann. Buying an Apartment, not being present, would have been impossible, without having someone present like her. She is looking through all present offers, visits them, makes pictures, and sends those with her suggestions, what the pitfalls are and what we need to offer. She has always been right down to the point. She helps to get an inspection, a lawyer, and so on. She is always available, always friendly and even the most stupid questions from my side, she does not mind. Even, if she already did put in significant amounts of work and I did not make an offer, after all, she never tried to convince me. But the most important thing is she is absolutely honest and trustworthy. Not once did she suggest anything, that she thought it might not be the right thing for me. Taken all together: She is the best REALTOR possible!

Work With Frann

Whether you’re an empty nester or a young professional, looking for a full-service luxury high-rise or a charming brownstone, Frann will be your partner in making the best-informed real estate decision.

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